Skip to main content

Sender Accounts Overview

Sender accounts are the email addresses used to send your campaigns. ColdSend supports connecting your own email accounts via SMTP/IMAP credentials.

Bring Your Own Credentials (BYOC)

With BYOC, you connect your existing email accounts to ColdSend:
  • You maintain full control over your email infrastructure
  • ColdSend handles campaign management and automation
  • Emails are sent from your own domain
  • Replies are tracked via IMAP

Supported Providers

Providerinbox_typeDaily Limit
Google WorkspaceGOOGLE_WORKSPACE2,000
Microsoft 365OUTLOOK_36510,000
Custom SMTPCUSTOM_SMTP100,000
Daily limits shown are provider maximums. ColdSend recommends lower limits (20-100) to maintain deliverability and avoid triggering spam filters.

Account Status

StatusDescription
PENDINGAccount is being validated
ACTIVEAccount is ready to use
PAUSEDAccount is temporarily disabled
DISABLEDAccount cannot be used

Connection Requirements

Every sender account requires both SMTP and IMAP configuration:

SMTP (Sending)

  • Hostname and port
  • Username and password
  • TLS settings

IMAP (Reply Tracking)

  • Hostname and port
  • Username and password
  • SSL settings
Both configurations are validated before the account is activated.

Security

  • All credentials are encrypted at rest using AES-256
  • Credentials are never returned in API responses
  • Use app-specific passwords instead of main account passwords

API Endpoints

MethodEndpointDescription
POST/sender-accountsAdd a new sender account
DELETE/sender-accounts/{id}Remove a sender account

Next Steps